⚠ Setup note (delete before going live): fill in METRO + OPERATOR constants in the script, replace the identity block with a real named local person, and wire your own Google Sheet endpoint. This banner hides automatically once METRO is set.
Neighborhood study · home services
When something breaks at home, how do you actually find help?
Home projects without the guesswork
A short study of how homeowners and local trades actually find each other, and how to get the right repair at a fair, transparent price that fits your budget, not someone else's. Two minutes, anonymous, no sales pitch. Your answers shape what PLCC builds here. Pick the one that's you.
Who's behind this — and why it's not one-size-fits-all
A real, named person and an early-stage company expanding into your community — not a call center or a sales list. We're not "take it or leave it." We value what you value when you spend hard-earned money. Here's how to check us, and what happens to your answers.
PH
Paul Holley — U.S. Air Force, retired (23 years), disabled veteran, and founder of PLCC — Property Local Contractor Connect. I'm not from Cleveland. I'm drawn to it: the blue-collar grit, the family-first values, the kind of place where a handshake still means something. That's exactly the kind of community this is built for.
Why I'm asking: I'm learning whether there is a better, fairer way to connect homeowners with the local trades who serve them. I'm listening first, then modeling a product around your realistic, budgeted price point, rather than a one-size-fits-all package. I am not a lead reseller, and I am not affiliated with any vendor.
How your voice is used: The service tiers, options, and budget ranges PLCC builds for this community will be shaped directly by what residents and local businesses tell us here. Completing the survey is how your price point is counted. The more your community participates, the more the final offering reflects this market, rather than a package imported from somewhere else.
What happens to your answers: They're anonymous. No individual response — yours or anyone's — is ever shown publicly. I only ask for contact if you want a follow-up, and I never sell, share, or rent it.
Hold us accountable: a real person and a real company you can come back to is the whole point.
Reach us: founder@plcclocalconnect.com · PLCC — Property Local Contractor Connect, powered by Property Local Lead Generation
Disclaimer. Responses are collected for market research only. Any future service tiers and budget ranges will be derived from aggregated, anonymized input across all submissions in this market. No individual response guarantees a specific price or service, and all final pricing remains the independent decision of each licensed contractor.
Who are you?
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I'm a local homeowner
I own or rent a home around here
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I run a home-services business
Plumbing, HVAC, restoration, drains, etc.
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Local homeowner · 8 quick questions
Anonymous. We're studying how people find help when something at home goes wrong.
1 · The last time you had a home emergency — a burst pipe, no heat or AC, water in the basement, a backed-up drain — how did you find someone, and how did it go?
A sentence is plenty.
2 · Is there a type of home-services pro you've struggled to reach when you needed one fast? What happened?
Optional.
3 · In the last 12 months, which of these did you actually have to deal with at home?
Select all that apply.
4 · If one local number guaranteed a licensed pro answers live, 24/7 — and texts you back within a minute when you can't get through — would you save it to your phone right now?
5 · Drop the best email or mobile to get the priority line when it launches here.
Only used to send you the number. Never sold or shared.
6 · You're mostly a…
7 · When something breaks unexpectedly, do you have a set-aside fund for home repairs — or does the bill catch you off guard?
8 · When you do hire, what do you usually want — and would clear, upfront price tiers help you choose?
Anonymous. We may build a tool to help with this and could follow up only if you share contact info.
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Business owner · 9 quick questions
Anonymous study of how local trades win customers. Not a sales call — we're listening first.
1 · A new-customer call comes in and you can't pick up — you're on a job, it's after hours, it's the weekend. What actually happens to that call today?
The honest version.
2 · The last time you paid for leads or advertising — how did you know whether it actually worked?
Optional.
3 · Which of these describe how you get new customers right now?
Pick any that fit — or the ones that say it's fine.
4 · Roughly what do you spend per month to bring in new customers — lead services, ads, listings, everything?
5 · Which do you rely on most right now?
6 · "If something guaranteed every emergency call got answered live and booked — even when I can't pick up — that would be valuable to me."
7 · What's your trade?
8 · Would you post three clear price tiers — basic / name-brand / premium — and spell out exactly what each includes, so customers choose with eyes open?
9 · If a tool calculated your true cost to serve each ZIP — drive time, typical job length, materials — and handed you the price that wins more jobs while keeping you cash-flow positive, would you use it?
The alternative is overcharging a few customers and getting no referrals.
The part that separates curiosity from commitment
If a guaranteed call-capture service launched here — every call answered live 24/7, missed calls texted back in 60 seconds, the estimate booked straight to your calendar — how far would you go today?
Be honest — there's no wrong answer, and no money asked.
Spell out the trial you'd actually run.
This is the real signal — it means you've thought about the jobs you're losing.
Anonymous research. If you commit to a trial, that's a soft founding commitment — no money now, cancel anytime, and we'll reach out before anything launches.
⚠ Founder/organizer view. Do not show these results to a respondent before they answer — seeing the tally would bias their answer (conformity) and corrupt your data. Measure first; persuade later.
Live results
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Contractor responses
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Homeowner responses
The gate — the gradient that decides it
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Soft (name only)
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30-day trial (the real yes)
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Not interested
Watch the drop-off from "soft" to "trial commitment." That decay is your true demand intensity — not the headcount.
Homeowner pull — the earliest tripwire
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"Save it today" homeowners
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Contacts captured (seed list)
If this stays near zero, the cold-start is dead in this market — the cheapest "no" you can get. Don't pitch contractors here.
PLCC fit — the model signal
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Homeowners with no real repair fund
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Contractors who'd use a fair-pricing engine
These two prove the two halves of PLCC. Homeowners caught off guard need the budget/options layer; contractors who'd use the pricing engine are your sticky supply side. When both climb, the model has a market — before you build it.
Contractor pain signals (disconfirmers shown too)
Responses by ZIP (density map)
Organizer tools
Use the contractor CSV to show the soft→trial gradient and the spend distribution, ZIP by ZIP. That gradient is the fundable artifact.
PLCC, Property Local Contractor Connect · Home projects without the guesswork. A local home-services study that listens first and sells nothing. Not affiliated with any business it asks about.